Blinkfall Support

Bug reports

Please include:

• Android or iOS;
• device model and operating-system version;
• Blinkfall version/build number;
• exact steps that caused the problem;
• what you expected and what happened instead;
• whether it happens every time;
• a screenshot or screen recording where possible.

Purchase or unlock problems

Use Restore Purchases first and make sure the device is signed into the same Apple or Google account that made the purchase. If an unlock remains unavailable, email the product name, platform, approximate purchase date and store order reference. Never send full card details.

Privacy requests

See the Privacy Policy, Privacy Choices and Delete Account pages, or email support@blinkfall.com. Include your Blinkfall Support ID from the in-game Settings/Support area where available.

Account restrictions and fair play

If you believe an account restriction was applied in error, email support@blinkfall.com with your Blinkfall Support ID, platform, app version and a short description of what happened. We cannot reliably locate or restrict a Blinkfall account from an email address alone. Do not post account identifiers or private reports in Discord.

Community

Join the official Blinkfall Discord.